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What Is Your Brand Signaling?

Your company has evolved. Your brand may not have kept up. This assessment reveals what your brand communicates and where perception may be working against you.

Delivered in 3-5 business days. No call required.

Trusted by TBD

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Does This Sound Familiar?

Brand misalignment rarely announces itself. It shows up disguised as other problems. 

01
Your team gives different answers to “what do you do.”
02
You can’t explain what makes you different in one sentence.
03
Customers love you, but they describe you differently
than you describe yourself.
04
Your happiest customers struggle to describe you to someone else.
05
Every channel looks and sounds slightly different.
That’s what this is for.

What you’ll uncover

See your business the way prospects see it.

Understand why your brand creates the impression
it does.

Prioritize the biggest opportunities to strengthen your brand.

In Their Own Words

“Going through the Brand Signal Assessment was definitely eye-opening. It highlighted several areas where our brand and website weren’t communicating what I thought they were, and it gave me a fresh perspective on how prospects may actually be experiencing Momentum… Read more

Nikole Mackenzie, CEO & Founder of Momentum Accounting

“Cherry and her team at Citizen Best gave us something that’s surprisingly hard to find: clarity. The Brand Signal Assessment didn’t just point out where we could improve, it identified the highest-impact opportunities and gave us a practical roadmap we could start implementing immediately… Read more

Peter T. Waldron, Managing Partner of Waldron Partners

“Cherry Lao and Citizen Best have built something genuinely new: a branding and marketing assessment that uses AI to do the heavy lifting, then puts every finding through the hands of a seasoned branding team. That combination matters — the output isn’t a generic machine… Read more

James Vanreusel, CEO, Vanreusel Ventures, a fractional CFO firm in San Francisco

“Citizen Best’s superpower is finding your authentic story and your ‘why.’ What was the impetus? Why do you get up every morning? What’s your mission and your passion? Then, with real talent and creativity, they design YOUR brand and YOUR brand story, one only you can tell and…. Read more

Kimberly Layne Roberts, CEO & Founder Performance Leadership Intl.

Nikole Mackenzie

CEO & Founder of Momentum Accounting

“Going through the Brand Signal Assessment was definitely eye-opening. It highlighted several areas where our brand and website weren’t communicating what I thought they were, and it gave me a fresh perspective on how prospects may actually be experiencing Momentum.

The assessment itself was valuable, but the biggest takeaway came from our walkthrough afterward. The real value was the “so what” behind the results—understanding why certain things matter, how they impact perception, and what changes would make the biggest difference. That conversation turned the assessment from interesting into actionable.

I’d definitely recommend taking the Brand Signal Assessment if you want an objective look at how your brand is showing up. And I’d strongly recommend taking the time to review the results with the team at Citizen Best—they bring the expertise and context that really help you understand what to do next.”

Peter T. Waldron

Managing Partner of Waldron Partners

“Cherry and her team at Citizen Best gave us something that’s surprisingly hard to find: clarity. The Brand Signal Assessment didn’t just point out where we could improve, it identified the highest-impact opportunities and gave us a practical roadmap we could start implementing immediately. 
The walkthrough was candid, insightful, and challenged us to think differently about how prospects experience our brand before they ever meet us. We walked away with pages of actionable ideas, not just theory. If you’re looking for a team that can quickly identify what matters most and help you elevate your brand, I’d highly recommend Cherry and the Citizen Best team.”

James Vanreusel

CEO, Vanreusel Ventures, a fractional CFO firm in San Francisco

“Cherry Lao and Citizen Best have built something genuinely new: a branding and marketing assessment that uses AI to do the heavy lifting, then puts every finding through the hands of a seasoned branding team. That combination matters — the output isn’t a generic machine readout, it’s analysis you can actually trust. In short order, it surfaced the gap between what my company does and what our website and brand materials were telling the world. It sparked real conversations between me, my marketing team, and Citizen Best — and, best of all, it handed us a set of fixes we can implement within the week. Rare to find an assessment that delivers both clarity and immediate action.”

Kimberly Layne Roberts

CEO & Founder Performance Leadership Intl.

“Citizen Best’s superpower is finding your authentic story and your ‘why.’ What was the impetus? Why do you get up every morning? What’s your mission and your passion? Then, with real talent and creativity, they design YOUR brand and YOUR brand story, one only you can tell and only you and your company can sell. They’re making great branding more affordable than ever, giving business owners access to the kind of branding that actually builds business success.

I did their Brand Signal Assessment and it was an awakening to what messages I’m sending out to my audience!”

See your brand more clearly

Your assessment is organized into five sections that help you understand your brand today—and what to do next.

How you describe
your company.

What your brand signals
at first glance.

What the gap is costing you.

The most important shift
you can make right now.

Three things worth knowing.

How it works

01 | Submit

Complete a short set of questions and share anything else that helps us understand your brand.

02 | Review

We review your site, materials and responses, then analyze your brand across five focus areas.

03 | Receive

In 3–5 business days, you get a tailored assessment with clear observations and recommendations, plus an optional walkthrough call.

Not ready for a full branding project? That’s okay.

The Brand Signal Assessment isn’t the project. It helps you decide whether you need one and, if you do, where to focus first.

Should you decide to move forward with a Brand Discovery engagement, we’ll credit the cost of your Brand Signal Assessment toward the project.

FAQs

While AI helps surface patterns and inconsistencies, every assessment is reviewed and tailored by the Citizen Best team using your site, materials and responses.

We review your live site, messaging, positioning, brand presentation, and any materials you choose to share.

Yes. This is written around your actual business, not generated from a generic template or scoring system.

Absolutely. The Brand Signal Assessment is designed to help you understand where you stand today. It isn’t a commitment to a rebrand or additional work. It helps you determine whether you need a larger project at all and, if you do, where to focus first. Some companies use the assessment to make improvements internally. Others use it to guide a future engagement. Either way, you’ll have a clear roadmap for what matters most.

No sales call is required. The optional walkthrough is simply a chance to discuss the findings and ask questions.

Not necessarily. Sometimes the biggest shift is messaging, structure, sequencing, or clarity, not a full redesign.

That’s completely fine. A live site and a few honest answers are enough to produce a meaningful assessment.

The Brand Signal Assessment is $595. This fee is also credited toward a full brand engagement that begins with our Brand Discovery phase.

Ready to Find Your Edge?

Take the Brand Signal Assessment and see exactly where your brand needs to catch up.

Prefer to talk it through first? Contact us